Services

Doering Groups pricing and service cost structure is simple (but a customized plan can be created to meet your specific needs, just ask!)


General Service Rates:

Reactive Service
  • $125 /hr Service Labor
  • No SLA – Response and resolve times are best effort
Proactive - Premium Service
  • $250/month
  • $105/hr Service Labor
  • 2 business hour response SLA
Proactive - Standard Service
  • $150/month
  • $105/hr Service Labor
  • 4 business hour response SLA
Proactive - Mission Critical Service
  • $500/month
  • $125/hr Service Labor
  • <30 minute business response SLA

Proactive Services include:

  • Basic Server monitoring
  • Backup validation
  • Account Management (add/change/delete users)
  • Computer setup (user setup)
  • Email setup

NiteOwl allows for onsite/remote non-emergency service that can occur after your business hours to minimize the impact to your business operation. Services are available on all Reactive and Proactive service plans.

Popular Managed Services:

  • Email and Calendaring (Outlook-Exchange)
  • Email Protection (SPAM/Antivirus)
  • Backups (Data protection)
  • Internet Domain setup and management
  • Website design and management
  • Telephone, Internet services

Contact us to get more details about these services as well as others that we offer.